This policy covers the travinci.ai website, run by Travinci AI Technology ("we"). The details your business keeps inside our products are covered by your agreement with us, not by this page.
What we collect
- When you send a form. "Book a demo" asks only for your work email. "Get pricing" and "Talk to our team" also ask for your name and, if you choose, your company, your phone or WhatsApp number, the product you are interested in and a message.
- With each form. The address of the page you sent it from, and the name and version of your browser.
- When you visit. Like any website, our server records each request: your IP address, the page, the time and your browser.
Why we use it
- To reply to you: arrange your demo, send your pricing or answer your question.
- To keep the website working and safe.
We do not sell your details, and we do not add you to a mailing list you did not ask for.
Who else handles it
A few service providers handle your details for us, only to provide their service:
- Our email provider delivers each form to our team's mailbox.
- Our hosting provider runs the server this website lives on.
Some of them may store data outside India. We also share details when the law requires it. Links to other websites, such as the map to our office, follow those websites' own policies.
How long we keep it
Form details stay in our team's mailbox while we are talking with you about our products, and we delete them when you ask. Server records are rotated and deleted automatically.
Cookies and your browser
This website sets no cookies.
It saves two small settings in your browser: your light or dark theme, and the last product you looked at, so the pricing form can suggest it (this one is cleared when you close the tab). Neither is sent anywhere by itself, and you can clear both in your browser settings.
Your rights
You can ask us at any time to:
- show you what details we hold about you and how we use them;
- correct or complete them;
- delete them, or stop using them if you withdraw your consent.
Under India's Digital Personal Data Protection Act, 2023, you can also name someone to act for you, and complain to the Data Protection Board of India if we do not resolve your complaint.
Security
The website is served over an encrypted connection (HTTPS), and form details go only to our team's mailbox.
Children
This website is for businesses. It is not meant for children, and we do not knowingly collect their details.
Changes to this policy
When what the website collects changes, we update this page and the date at the top.